The Global Entry trademark is owned by DHS. Use of DHS-owned trademarks does not imply endorsement by DHS, or the Transportation Security Administration. This website is not affiliated with the Department of Homeland Security (“DHS”) or the Transportation Security Administration.
Apply up to one year in advance
You need to reapply using your PASSID, which you got either on your Global card or from your approval letter.
We create a new security profile for you before you can get to your original application.
You can continue to use the Global kiosks for 12 months providing you have submitted a renewal application.
There’s no getting away from the Global Traveler interview!
It doesn’t matter who you are or how old you are, everyone has to attend an interview.
Once the government have finished their background checks they will decide if you are a low-threat traveler or not. If you’ve listed any convictions or criminal charges on your application, you’re unlikely to get approved – even if the charges have been expunged. Similarly, if you’ve ever committed any immigration or custom’s offences, you’re unlikely to be accepted onto the program.
Interviews last 30 minutes and take place at at one of the official enrollment centers located all over the USA as well as in Canada and at other international destinations.
Complete the application form and pay our fee via PayPal.
We create your secure login.gov profile.
We carefully check your application and email you for any missing information.
We provide free application submission to the TTP database.
We pay the government fee using the card listed on your application form.
We email you instructions on how to access your application in the government database.
You receive an email notifying you of a status change – if you are Conditionally Approved you must schedule an interview.
Attend the compulsory interview at the enrollment center you chose, get approved.
Receive your Global Pass in the post. Activate your card. Start using the Global kiosks.
The way you applied for Global Entrance last time has changed. You will need to reapply using your PASSID, which you got either on your Global Pass or from your approval letter. This makes it sound like renewing your Global Pass is a walk in the park, right? Sadly, it’s not that easy. The US government is working tirelessly to keep our country safe from both external and internal threats. To this end, they have made the application process more secure and this means it takes more time.
Now when you reapply, you have to create a new security profile be fore you can get to your original application. We can do all of this for you and speed up the renewal process.
If your membership runs out before you get approval for the next 5 years don’t worry! You can continue to use the Global kiosks for 12 months providing you have submitted a renewal application.
The government will not acknowledge receipt of your application so you will never be sure if you are in the system or not
The government will not pre-check your application to ensure the information you submit is correct before filing
The government will not answer your questions in a timely manner – it takes over two weeks to answer questions
The government only offers general guidelines, not advice specific to your case
The government online system is full of jargon and is not easy to follow
The government online system is prone to periods of downtime
The government will not monitor the status of your application
The government only send one email when you application status changes – this often goes to your spam folder
The government will not assist with your interview scheduling
As we said, we’re not the government and we are not affiliated with any government agency. We comprehensively check and process your application for you. This means that we set up the complicated secure login process on the government site, which saves you lots of time. We also submit your application to the government database and offer assistance throughout the application process. You won’t get this assistance from the government.
We aim to save you time and stress with government procedures. We provide email help and we aim to answer your questions within 24 hours.
Unfortunately, we cannot influence or speed up your application process.
If you’re not happy with the service that we provide all you have to do is reach out and ask for a refund.
Just send us an email with your name and the word ’refund’ in the header and we’ll get straight onto it.
We will refund your service fee payment in 24 hours via our payment provider.
It’s the fastest way to get your money back.
If you make a dispute or chargeback, you’ll be waiting 14 days to get a result.
Be mindful that we cannot refund the government fee of $100.00
Reach out if you want to ask for a refund: [email protected]